About Master

MASTER was founded in January 2006 with the aim of uniting ethical principles and essential values in a Certification Body, and was designated by Anatel to act as a Designated Certification Body (OCD). In 2007, we got INMETRO accreditation, becoming also a Product Certification Body (OCP) attending the scope of General Goals for Quality of Pay-Tv Service – PGMQ.

Seeking to anticipate market trends, in the next years MASTER expanded its scope of INMETRO, offering certification services for Household Appliances, Computer Goods and, later on, LED lamps.

In 2014, MASTER built its headquarters in the technological center of Paulinia-SP, where a 5,000m² area allows room for continuous growth, as the result of its quest to become the best Certification Body.

Currently MASTER established cooperation in Latin America, to ensure that its customers will receive the best support in Brazil and abroad.

OUR VISION
To be the best Certification Body for our client and international reference of quality and agility in the certification services. Reaching the quality goals of regulatory bodies and promoting personal, professional and financial growth of all those involved and committed to the process.

OUR MISSION
To integrate and qualify our employees, technically and organizationally, to offer certification services with precision, in the best time and quality of service.

OUR VALUES
• To be the first example of what we do;
• To understand our customer’s needs;
• Ethics integrity;
• To treat everyone with kindness and truth;
• To be economically viable;
• To cooperate with my peers.

QUALITY POLICY
MASTER is committed to continuously improve the performance of its processes and services, keeping MASTER’s Quality Management System effective, as a way to meet and exceed the expectations of its customers, ANATEL, CGCRE, its associates and society.

IMPARTIALITY POLICY
MASTER certifications, through its Board of Directors, declare to offer to the market a non-discriminatory and transparent service, always respecting the industrial property of the product and / or process, using professionals with proven technical competence, guaranteeing objectivity, agility and assertiveness in the realization of certification processes, identifying possible trends and implementing actions to consolidate and guarantee the Trust, Ethics and Impartiality of the Certification processes.